Billing Terms & Conditions
These Billing Terms & Conditions outline the payment and billing practices for purchases made through https://simply-french.com. By placing an order, you agree to these terms.
1. Pricing & Currency
- All prices are displayed in United States Dollars ($USD) and British Pounds (£GBP).
- Shipping charges (£5 in United Kingdom and $7 USD in United States flat rate) are applied at checkout and shown before payment.
2. Payment Methods
We accept the following secure payment options:
- Visa
- Mastercard
- Maestro
- American Express (Amex)
- Discover
- Diners Club International
- Union Pay
- Elo
All transactions are processed securely through our trusted payment gateway providers. We do not store your full card details on our servers.
3. Payment Timing
Full payment is required at the time of purchase. Orders will not be processed or shipped until payment is successfully received.
4. Order Confirmation
Once payment is completed, you will receive an order confirmation email. If you do not receive confirmation within 24 hours, please contact us.
5. Billing Information Accuracy
You agree to provide current, complete, and accurate billing information. Providing false or inaccurate details may result in order cancellation.
6. Fraud Prevention
We reserve the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected. Additional verification may be requested before order approval.
7. Refunds
Refunds are processed in accordance with our Return & Refund Policy and will be credited to the original payment method used at checkout.
8. Contact Us
For any billing-related inquiries, please contact:
Store Name: Simply French
Trade Name: Simply French Ltd
Company Number: 05858425
UK Support Number: +44 7414241025
US Support Number: +1 (406) 559-9748
Support Email: support@simply-french.com
Business Hours: (Mon To Fri) 9:00 AM To 6:00 PM